Shipping & Delivery
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We ship the day after you place your order to ensure fast delivery.
- Sweden: 1-3 business days
- Rest of the world: 1-5 business days
Delivery times may vary depending on your location and customs processing. You'll receive a tracking link once your order has been shipped! 🚚✨
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Sweden: Free shipping on orders over 399 kr. For orders under 399 kr, shipping costs 79 kr.
Rest of the world: Free shipping on orders over 999 kr. For orders under 999 kr, shipping costs 99 kr.
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Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
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Yes! We regularly ship to Sweden, Norway, Finland, Denmark, Belgium, and the Netherlands and we also ship to the rest of the world. Your order is securely packed and shipped with trusted carriers to ensure a safe and smooth delivery.
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We ship with PostNord from Sweden. Depending on your country, PostNord may hand over your package to your local official postal service for final delivery. You'll receive a tracking number to follow your order every step of the way.
Returns & Refunds
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Yes! If you return your item within 14 days, you will receive a full refund. The product must be unused and in its original condition. Once we receive the return, we will start processing your refund within 1-3 days.
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You can request a refund within 14 days of your purchase. The product must be unused and in its original condition for a full refund.
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If you return your item within 14 days, you will receive a full refund for the product. Shipping costs are non-refundable, unless the return is due to a mistake on our part (e.g., wrong or defective item).
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The customer covers the return shipping cost. This policy helps reduce unnecessary returns for environmental reasons, encouraging mindful purchases.
However, if you want to exchange your item, we will send out the new product for free.
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Once we receive your return, we will start processing your refund within 1-3 days. The time for the refund to appear in your account depends on your payment provider.
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Yes! You have 30 minutes after placing your order to cancel it. If you wish to cancel, please contact our customer support as soon as possible. After 30 minutes, the order may already be processed and shipped, in which case you will need to return it for a refund.
Payments & Safety
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Your payment information is never stored on our servers, ensuring complete safety and confidentiality. Shop with confidence at Bvaldi!
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Yes! We accept secure online payments, including Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. Your transactions are encrypted and protected for a seamless and safe shopping experience.
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Yes! We have a physical store located in Väla, Helsingborg. You can visit us in person to explore our products or shop online with confidence, knowing we operate both a trusted e-commerce and physical business.
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Yes! We offer Klarna, allowing you to shop now and pay later with flexible plans.
Warranty & Repair
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Yes! Our warranty provides a guarantee against manufacturer defects. It covers any manufacturing, design, or material defect. Please notify us as soon as you notice any defects so we can assist you with a replacement or repair.
The warranty does not cover damage caused by blows, improper use, or other issues not attributable to a manufacturing defect.
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No, we do not offer an extended warranty. However, our standard warranty covers any manufacturing, design, or material defects. If you notice any issues, please contact us as soon as possible.
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Our primary solution for warranty claims is repair or replacement. Refunds are considered only in cases where repair or replacement is not possible.